Hello, I'm
IT Technician
I combine hands-on technical problem-solving with clear, people-first communication to make technology accessible to everyone I work with.
Background
I'm an IT Technician with a background in education — a combination that gives me a unique edge in technical support. I don't just fix problems; I explain them in plain language, train users with patience, and document solutions that actually get read.
My education roots mean I approach every support interaction the way a good teacher approaches a confused student: with empathy, clarity, and a focus on building real understanding — not just getting through the ticket.
Whether I'm troubleshooting hardware, managing network configurations, onboarding users to new systems, or diving into an Active Directory issue, I bring the same commitment: make technology work for the people who use it.
Technical Skills
Core Strengths
Let's Connect
Whether you have a question, want to discuss an opportunity, or just want to say hello — I'd love to hear from you.