Hello, I'm

Andre
Womack

IT Technician

I combine hands-on technical problem-solving with clear, people-first communication to make technology accessible to everyone I work with.

Andre Womack

Background

About Me

I'm an IT Technician with a background in education — a combination that gives me a unique edge in technical support. I don't just fix problems; I explain them in plain language, train users with patience, and document solutions that actually get read.

My education roots mean I approach every support interaction the way a good teacher approaches a confused student: with empathy, clarity, and a focus on building real understanding — not just getting through the ticket.

Whether I'm troubleshooting hardware, managing network configurations, onboarding users to new systems, or diving into an Active Directory issue, I bring the same commitment: make technology work for the people who use it.

Technical Skills

Windows OS macOS Active Directory Microsoft 365 Networking & TCP/IP Hardware Repair Help Desk Support VPN & Remote Access Ticketing Systems End-User Training

Core Strengths

Technical Communication Problem Solving Documentation Customer Support

Credentials

Certifications

Let's Connect

Get In Touch

Whether you have a question, want to discuss an opportunity, or just want to say hello — I'd love to hear from you.